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Remote Help

Let us fix your issues after hours without having to come to you!

Our experienced computer support technicians are able to securely and confidentially assist you with your tech issues without the need for an onsite visit!

We use special one-time use software that allows our techs to temporarily see and control your computer screen, so we can see your issues first hand and quickly fix them as if we were sitting in front of your PC!

No longer is the need to wait for a tech to visit onsite, or bring your PC to us, most computer issues can be fixed fast and securely via this method.

Frequently Asked Questions

How does it work?

We use a simple one-time-use software that you download on your computer whilst talking to us on the phone. This when allows one of our techs to temporarily see and control your screen, so we can see all your issues and fix them as if we were sitting on front of your computer.

Is it safe?

Yes! Our techs usually remain on the phone with you whilst we remotely access your computer, and you have full control to cancel the remote support session at any time. The app itself is a one-time-use app only, meaning the credentials used for us to log in to your computer change after every session.

I'd rather have someone onsite.

That’s OK too! It’s great to help you in person for the first visit, and then use our remote support feature for future support requests.

We can solve most issues.

Nothing is too hard for our experienced team!

Virus & Malware Issues

Computer Slowness

New Computer Builds

Smart Phone Help

Transferring Files

Network Issues

PC and Program Updates

Printer Troubles

Smart TV Help

Backup Important Data

Get a free quick quote right now!

If you've got technology issues and need a quick quote, enter your details below and we'll get back to you usually within the hour!